Thursday, October 22, 2009

Cancellation, Refund Policy, and Contact Information

Cancellation Policy
Applies to One-on-one, Partner, "Invincible", and Ultimate Athlete Programs.  Does NOT apply to Group Training Classes!
All cancellations must be received at least 12 hours before your scheduled training session in order to avoid being charged for your session. Clients who do not cancel with 12 hours notice will be charged for the cancelled session.

Authentic Strength Training Gym understands that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 12 hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if Authentic Strength Training Gym is notified prior to the session start time. No shows are not eligible for the free cancellation.
If you need to cancel a session, please call: (562) 556-3648

Refund Policy
Authentic Strength Training strives to provide the best possible service to our clients. If for any reason you are not satisfied with our services, we will be happy to issue you a refund for services not performed

If you have paid for a package in full, you must cancel your subscription prior to the 15th of the month to avoid being charged for the following month. For example, you must cancel on September 15th to avoid being charged for the month of October. You will be refunded for unused sessions and services. It is the responsibility of the client to declare, in writing, that they wish to cancel the membership.

Contact Information
Phone: 562-556-3648
Email: AuthenticStrengthTraining@gmail.com